Thinking about going organic?
Contact our support team on
0117 914 2406 or Email email@example.com
Already licensed with us?
Producer Certification team on 0117 914 2412 or firstname.lastname@example.org
Processor Certification team on 0117 914 2411 or email@example.com
Our fax number is 0117 314 5046.
You can also download our contacts guide for Producer Certification
Any other queries?
If you have a payment or accounts query please call: 0117 914 2456
If you have an administration or invoicing query please call: 0117 987 4564
If you have an inspection or farm assurance query please call: 0117 914 2420
Our normal office opening hours are 9am to 5.30pm, Monday to Friday. Our producer certification team phone line opens at 8.30am.
Christmas and New Year opening hours 2014/15
We will close for the end of year break at 4pm on Wednesday 24th December, and reopen at 9am on Friday 2nd January 2015.
During the holiday period, COIs and export certificates will be processed as usual on the non-bank holiday dates of 29, 30 and 31 December.
If you have any urgent issues during the closure period please contact our emergency number, 07564 360914.